Troubleshooting
This section helps you solve common Swimming IV and V
system problems quickly.
Locate the difficulty you are experiencing in the Symptom column and then follow the
recommendations in the Action column one at a time, in the order they appear.
| Symptom | Action | Notes |
| Nothing
Works Two problems may arise: |
1. Check power
On/Off switch. 2. Is Power Strip On? 3. If yes, and there is no power, check Colorado transformer. 4. If No, is extension cord power ON? |
If power switch is
On: Is it plugged into Colorado? |
| Batteries Discharged | 1. Press
"Battery Check" button. 2. Check to see if there are batteries: 3. Replace dead batteries: Turn Colorado system upside down. Colorado requires: eight (8) "D" Cell Size; one (1) 9-volt battery (IV only) |
If no charge: Are there batteries?
Are batteries installed in correct |
| Starting Console does not cause Colorado to start timing race. | 1. Check Starter
Cable is between Starting Console and Harness.
3. Replace Cable. |
Is cable present? Is cable plugged into socket marked "Start?" Is cable plugged into "NC" socket in starting console? Is one broken? |
| Forgot to
Store/Print before resetting CTS and another race has started. |
1. Proceed with
current race. 2. Have results computer operator pull race results data. |
Data should be
stored when you hit reset (a nice Colorado feature). If race data is not Available, use manual watch time(s). |
| Did not advance CTS to next heat. | 1. If next race has not yet been
Store/Printed then advance to next heat. 2. Otherwise, write the correct Event & Heat on Colorado print out. |
You should have noticed the console blinking the Event & Heat! |
| Did not advance CTS to next event. | 1. If next race has
not yet been Store/Printed, then advance to next event 2. Otherwise, write the correct
Event & Heat on Colorado print out. |
There is no need to panic! |
| Next event was/is a different distance. | 1. Advance to next
event or edit Event/Heat to get to proper event. or 2. Press proper distance on console. After race is finished get to proper Event/Heat. |
|
| I forgot to turn empty lanes off before pressing Store/Print. | 1. If there are empty lanes you
will get a warning message, just go ahead with the save.
2. See next situation. |
Lane On/Off does not actually
make the lane ignore pad & buttons. It simply means that when you Store/Print it is OK to have no results for this lane. |
| I forgot to turn lanes on for next race. | 1. If there were swimmers in those lane(s), their times will be stored. | |
| Swimmer missed, or did not touch pad firmly during turn. | 1. Press +Touch, then key in lane
number of the missed pad touch. 2. If it is the last touch before finishing, press Finish Arm for that lane. |
|
| Someone or thing causes another touch to be recorded for a lane. | 1. Press
–Touch, then key in lane number of the extra pad touch. 2. You could press Split Arm for that lane, this will remove one touch and immediately re-arm the pad. |
This can be useful for relays, but the Split Arm key will only work if the pad is currently not armed. |
| 360° Strobe light begins to blink. | 1. The starter has been turned
off and the strobe is still turned on. Turn the strobe off. 2. Batteries in the strobe are getting weak. |
If the problem you are experiencing is not listed or the recommended remedies do not
have the desired effect, write a summary of the problem and all steps you have taken to
correct it.
Call Colorado Time Systems’ customer service department toll-free at 1-800-CTS-0653,
Monday through Friday, 9:00 AM to 7:00 PM eastern time.
Remember, you can always use watches if all else fails!